You will be stubborn. Very stubborn.
Stubborn about the goal, flexible about the path.

Your own brand, technology, suppliers, training, AI and an international structure working behind your business.
Your brand in front.
The entire X12 structure behind.
License, insurance, guarantees, branding, web, suppliers, training and systems included. And that's just the beginning.
The strength of a large organization. The freedom to remain yourself.
Club X12 connects entrepreneurs, technology, knowledge, specialists and all types of tourism businesses within a single environment. Each member develops their own business. We provide the infrastructure.
EcosystemConnections convey collaboration, not hierarchy. Each company keeps its own identity and business.
Find out in less than 1 minute.
Desde una sola agencia en 2005 hasta un ecosistema global hoy. Esto es lo que hemos construido juntos.
We automate everything where a machine can do the job correctly so people can dedicate more time to what they remain irreplaceable at.
More technology behind.
More people in front.
We don't ask for perfection. We ask for direction. These twelve principles define how we think, decide and move forward within X12. Not a decorative poster: an agreement between people who share the same path.
Stubborn about the goal, flexible about the path.
You won't stop until you reach it, and when you do, you'll go for the next rung.
You may tire, rest and correct course, but you won't quit. Your competition doesn't stop.
And if a peer falls, you'll lend a hand. In X12 no one has to rise alone.
The goal isn't abandoned: it's reached through a new route.
Much or little, but you will. Your health holds up everything else.
You won't seek perfection: you'll care for the energy you live, decide and lead with.
You will read, study and know your specialty better every day.
You'll listen to those who walked the path before, without stopping thinking for yourself.
You'll surround yourself with people who add up and try to add up too. What doesn't add, subtracts.
There will always be someone who knows something you don't yet know.
You won't live watching someone else's scoreboard.
Read them. Live them. Share them. This is X12.
— Raúl Mata
ALL INCLUDED
What you'd expect to find in a large tourism organization is included. The X12 difference starts after.
Technology infrastructure
The digital brain of your business.
All ecosystem companies can work on a common technology infrastructure designed to centralize and automate much of their activity.
LA FAMILIA DE IA DEL CLUB X12
Dentro de NeuroHUB X12 no encuentras otra colección de herramientas que tendrás que aprender a utilizar por separado. Encuentras un equipo coordinado de inteligencias artificiales que entiende lo que necesitas, diseña la solución, la construye, la programa y puede convertir tu conocimiento en agentes capaces de trabajar contigo.
La consultora estratégica para turismo
Le cuentas el problema, el objetivo o la oportunidad. NALA analiza la realidad de tu agencia, ordena la estrategia y convierte lo que necesitas en instrucciones claras para construir la solución.
El mecánico digital
Conoce y opera las herramientas de NeuroHUB X12. Construye páginas, formularios, campañas, embudos, automatizaciones, procesos, seguimientos y soluciones digitales a partir de las instrucciones recibidas.
El ingeniero de sistemas
Cuando una herramienta estándar no es suficiente, NEO diseña y programa la web, aplicación, integración, función o solución tecnológica que el negocio necesita.
Tus propias inteligencias artificiales
Agentes entrenados con tu conocimiento, productos, procesos, tono y forma de atender. Pueden apoyar a tu equipo y atender a tus clientes a través de los canales que tengas conectados.
"No son herramientas sueltas. Es una cadena de trabajo digital coordinada dentro del mismo cerebro empresarial."
A proven step-by-step process so you don't have to guess the path or waste months making beginner mistakes.
Business foundations and structure
We define the business, legal structure/licenses, unique positioning and systems architecture from day one.
NeuroHUB X12 & Automation
We implement the common technology infrastructure, NeuroHUB X12, AI clones and automation of repetitive processes.
Acquisition, funnels & conversion
We activate campaigns, TravelClubMaker X12, conversion funnels, travel financing options and closing protocols.
Optimization, community & scaling
We measure real metrics, participate in Summits (Madrid/Miami), exhibit at FITUR and scale with specialist support.
"It doesn't mean someone will build your business for you. It means you don't need to invent the path from scratch."
We don't try to replace all processes at once. We analyze where time is lost and apply AI where it produces a real improvement.
AI + AUTOMATION + DATATransversal layer across the whole company
"If a machine can do a repetitive task correctly, maybe a person shouldn't keep wasting time doing it."
Marketing changes. AI changes. Platforms change. That's why Club X12 understands training as part of the ecosystem, not a course that starts and ends.
You don't need to learn everything.
You need to know what to learn now.
EcosystemConnections convey collaboration, not hierarchy. Each company keeps its own identity and business.

Raúl Mata has worked in tourism since 2005. After more than two decades working with entrepreneurs in the sector across 29 countries, he turned that experience into the X12 Method and then put it in writing.
Raúl Mata Torrado — Founder of Línea Tours and Club X12 · Creator of the X12 Method · Author of “De pasajero a piloto X12”
The book didn't create the method. The method was born from living the problems.
Short stories, concrete implementation, real images and results reported by X12 ecosystem entrepreneurs themselves.
21
Years in the sector
29
Countries
1906
Agencies launched
4720
Entrepreneurs on YouTube
26K
Meta followers

Grettel Rojas
Ecuador & Miami, USA
"To everyone who's hesitating, I'd say don't be afraid, pursue your dreams, they come true."

Jennifer Nanayakara
Spain / Philippines
"Now I work from home, doing what I love and have more time for my family."

Nieves Arteaga
Spain
"Now I see my future quite positively, I have a large volume of trips."
Club X12 agencies and partners operate with major chains, consolidators, insurers and wholesalers with agreed conditions.


You don't need to start with all the answers. You need a system, technology, knowledge and people to help you find them.
Club X12 — Tourism Entrepreneurs